FAQ
Find answers to common questions about our services.
Delivery time depends on the destination country and the service type selected. Typically, it takes 5-10 business days for Asian countries, and 7-14 business days for Europe and America.
We deliver to over 100 countries worldwide, including countries in Asia, Europe, America, and Oceania. A complete list of destination countries is available on our website.
You can visit our store in Cilacap or contact our customer service via phone/WhatsApp. We will assist you in filling out the shipping form and selecting the service that meets your needs.
Shipping costs are included in the listed price. There are no additional fees for standard services, but extra charges may apply for express services or deliveries to remote areas.
After the package is shipped, you will receive a tracking number via email or SMS. You can track the package status on our website or using the tracking app we provide.
Packages must meet specified safety and size standards. Prohibited items include hazardous materials, medications, and illegal products. Full terms and conditions are available on our website.
data